Our story
About LoopIn
We built LoopIn because restaurants deserve loyalty tools that feel human—not another noisy inbox or plastic card nobody wants.
Why we built it
Most guests already live on their phones. The best restaurants win on hospitality—but they were stuck juggling spreadsheets, generic blast tools, and review sites that only hear from the loudest voices. LoopIn started as a simple idea: meet guests where they are, with timely SMS that respects their attention, and turn happy visits into reviews and repeat business without adding work for your floor team.
Our mission
Help every restaurant build real relationships with customers—through thoughtful messages, honest feedback, and rewards that feel earned. We believe loyalty isn’t points on a screen; it’s recognition, consistency, and a reason to come back.
Our vision
We’re working toward becoming the #1 restaurant loyalty platform—the product operators trust for SMS campaigns, reviews, and engagement that actually move the needle. One dashboard, built for how kitchens and dining rooms really run, scaling from a single location to a franchise without losing the personal touch.
Ready to see it in action? Start a free trial or get in touch.