Starter
Single-location restaurants getting started with SMS loyalty.
$59/month
1 location
- SMS campaigns & automated journeys
- Review requests & reputation tools
- Prize wheel & post-visit surprises
- Core analytics dashboard
- Email support
AI-powered loyalty & reviews
Turn every guest into a regular—over SMS
LoopIn helps restaurants grow repeat visits, collect reviews, and run smart campaigns—without building an app or hiring a marketing team.
0+
Customers texted
0%
Review response rate
0.0x
Return visits
Live preview
LoopIn · 2:14 PM
Hi Alex—thanks for dining with us last night! 🍽️
Reply STAR to leave a quick review and unlock 10% off your next visit.
This week+18% repeat
Review prompts sent · 94% delivery
Everything you need to loop guests back in
One platform for loyalty, feedback, and campaigns—optimized for how restaurants actually operate.
SMS that feels personal
Automated texts for birthdays, win-backs, and visit streaks—written in your brand voice, tuned by AI.
Reviews on autopilot
Prompt happy guests at the right moment. Route feedback before it hits public sites and surface trends instantly.
AI-powered segments
Know who to nudge and when. LoopIn learns from visits, spend, and replies so every message earns its place.
Built for the floor
Staff-light flows: opt-in from table tents, QR, or POS. No app required for your guests—just their phone.
Loyalty without the card
Points, perks, and VIP tiers over text. Guests enroll in seconds; you see redemption and lift in one dashboard.
Clear ROI
Track visits attributed to campaigns, review velocity, and repeat rate. Export or connect to tools you already use.
Post-visit surprise
Spin the wheel— win every time
After their meal, guests get a playful SMS link to your branded wheel. Prizes like free cookies, discounts, and BOGO dealsturn a great night into a reason to come back—while you stay in control of what's on the wheel.
- Free treats
- %-off tabs
- BOGO mains
- Dessert perks
- VIP surprises
Try it—tap spin for a full celebration demo.
Example outcomes
Built for operators like these
What restaurants could expect—illustrative scenarios and themes from beta feedback, not paid endorsements or verified quotes.
- Illustrative example rating (not a verified review)
Reputation & reviews
Example use case
“A lot of teams say they want more public reviews without hovering at the table. The idea is simple: ask right after a great visit—when the moment still feels fresh—so guests are more likely to leave feedback you can actually use.”
- Illustrative example rating (not a verified review)
Repeat visits & win-backs
Example use case
“Operators often look for light-touch ways to bring people back before they move on. Friendly SMS reminders and win-back flows are a common pattern for turning occasional guests into regulars without feeling like bulk spam.”
- Illustrative example rating (not a verified review)
Prize wheel & surprises
Beta-style feedback
“Early testers told us guests enjoy a quick spin after the meal—something small to look forward to. It’s been a fun way to offer perks and nudge another visit in the same week, without a complicated loyalty program.”
Illustrative examples only—composite and beta-style themes, not verified customer reviews or guaranteed results.
FAQ
Common questions
Quick answers about how LoopIn fits your restaurant.
Restaurant staff enter the customer's phone number after their visit, or it can be integrated with your POS system.
Nope. Month to month, cancel anytime.
SMS has a 98% open rate vs 20% for email. Customers actually read and respond to texts.
They can reply STOP at any time and they're immediately removed. We're fully TCPA compliant.
Most restaurants are up and running in under 10 minutes.
Yes! You choose all 8 prizes and can update them anytime from your dashboard.
Pricing
Simple plans that grow with your restaurants
No surprise fees—pick the footprint that matches your group. All plans include core SMS loyalty and reviews.
Most popular
Growth
Small groups ready to scale loyalty across a few doors.
$99/month
Up to 5 locations
- Everything in Starter
- Multi-location roll-up reporting
- Shared templates & brand controls
- AI segments tuned per venue
- Priority chat support
Enterprise
Franchise and regional groups with six or more locations.
$20/location/mo
6+ locations · $20 per location per month
Estimated monthly total: $120 (6 × $20)
- Everything in Growth
- Per-location pricing that scales with your footprint
- Franchise hierarchy & permissions
- Export, API, and POS-friendly workflows
- Dedicated success manager
Taxes may apply. Annual billing available on request.
Ready to fill more seats?
Join restaurants using LoopIn to grow loyalty and reviews—starting with a free trial, no credit card required.
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